Goldmoney.com Review

Company

Features

Minimum Investment

TrustPilot Score

Review

Best-price match guarantee
Free learning library
Fully transparent pricing (no hidden fees)
White-glove, concierge support
Founded in 2012

$50000

4.8/5

Minimum investment from $10,000
10% complimentary silver bonus
Guaranteed buyback program
24/7 client support
Founded in 2006

$10000

4.7/5

Low minimum to get started
Clear, easy-to-read fee schedule
Live, real-time pricing updates
Investor education resources
Founded in 2003

$10000

4.5/5

At-home storage available
Texas vault/depository option
Emergency “pack” add-ons
Guidance from precious-metals specialists
Founded in 2016

$20000

4.6/5

Silver promotion worth up to $15,000
Competitor price-matching available
Fast, streamlined setup
Dedicated account representative
Founded in 2015

$10000

4.7/5

In today’s volatile financial world, investors are increasingly searching for reliable strategies to safeguard their assets from inflation and market instability. Among the most time-tested solutions are precious metals like gold. But finding a trustworthy platform for precious metals investment is crucial. One name that often emerges among seasoned investors is Goldmoney.com.

In this detailed Goldmoney.com review, I will explore whether this platform truly lives up to its reputation. Drawing from both verified facts and my own investment experience with Goldmoney, I will help you evaluate if it’s the right fit for your investment strategy and portfolio goals.

Goldmoney.com: A Brief Overview

Founded in 2001, Goldmoney has established itself as a leader in the precious metals market, offering secure solutions for buying, selling, and storing gold, silver, platinum, and palladium. The company is listed on the Toronto Stock Exchange and prioritizes transparency, using independent audits by KPMG LLP and daily internal reconciliation to safeguard client assets.

Goldmoney exclusively handles precious metal assets that meet London Bullion Market Association (LBMA)standards, ensuring the highest purity and credibility. Metals are sourced only from world-renowned refiners like Johnson Matthey, Valcambi, Metalor Technologies, and Argor-Heraeus.

With a commitment to protecting customer wealth and offering exceptional asset security, Goldmoney has built a strong reputation. Yet, as with any platform, it also presents some challenges — which we’ll cover later.

The Best Gold IRA Companies in 2025

Before diving deeper, I want to share a quick note: over the last 20 years, I have reviewed numerous gold IRA companies. Based on thorough research, I compiled a ranking of the top gold IRA companies for 2025.
The top spot belongs to Augusta Precious Metals, known for its A+ Better Business Bureau rating and hundreds of five-star customer reviews. You can check out my full review on Augusta for more details.

What Makes Goldmoney.com Stand Out

Several unique features differentiate Goldmoney from other precious metals investment companies. Let’s break down the most noteworthy aspects.

Precious Metals Trading via Online Units

Instead of requiring immediate physical possession of gold and silver, Goldmoney offers investors the ability to buy metals as online units, all backed by physical metals securely stored in vaults. Through the Goldmoney holding account, you can monitor gold, silver, platinum, and palladium price fluctuations and trade assets easily without arranging physical delivery.

If you ever wish to store precious metals physically, Goldmoney allows physical delivery from one of its 13 global vaults.

Easy-to-Use Platform and Quick Registration

Creating a Goldmoney account is straightforward. The Goldmoney platform is designed for ease of use, from signing up to executing trades and monitoring your investment portfolio. Helpful tutorials and a responsive support team further enhance the onboarding experience, making the platform ideal for both new and experienced investors.

Secure Vault Storage Worldwide

All precious metals acquired through Goldmoney are held in secure vaults operated by reputable companies such as Brink’s and the Royal Canadian Mint. You can select storage locations in countries like:

  • Canada
  • Switzerland
  • Hong Kong
  • Singapore
  • United States
  • United Kingdom

Additionally, vaults are fully insured, ensuring that your physical assets are protected against loss or damage.

Advanced Online Security Measures

Goldmoney implements military-grade AES 256 and RSA 4096 encryption to protect your personal and financial data.

Furthermore, by linking mobile devices to your account, you can verify every important transaction, such as selling precious metals or transferring funds. Locking your connected bank account details provides another robust security layer, preventing unauthorized changes.

Verified Quality of Metals

Every bar of physical gold, silver, platinum, or palladium is clearly marked with:

  • Production year
  • Purity level
  • Refiner’s stamp
  • Unique serial number

This ensures full transparency and authenticity for all precious metal assets held by Goldmoney clients.

How to Invest with Goldmoney.com?

Investing in precious metals through Goldmoney is straightforward and involves just four main steps:

Step 1: Open Your Goldmoney Account

Fill out the registration form by providing:

  • Full name
  • Birthdate
  • Nationality
  • Country of residence
  • Email address
  • Phone number

You must also agree to the client agreement to activate your account.

Step 2: Verify Your Account Details

To fully access the platform, you’ll need to upload:

  • A government-issued ID
  • Proof of address (utility bills or bank statement)

Skipping this step may cause account approval delays.

Step 3: Fund Your Goldmoney Holding

Add funds to your Goldmoney holding using:

  • Bank wire transfers
  • PayPal
  • Credit card
  • Cryptocurrency
  • WeChat Pay
  • Alipay
  • Wise (formerly TransferWise)

Supported currencies include USD, EUR, CAD, GBP, and several others.

Step 4: Buy Precious Metals

Choose the preferred currency and precious metal (gold, silver, platinum, or palladium), specify the investment amount, and select a vault location for storing gold or other metals.

Your precious metals investment will then be visible in your account as online units, ready for trading, holding, or requesting physical delivery if eligible.

Goldmoney.com Fee Structure

Goldmoney maintains a clear, transparent fee structure, although some costs are higher compared to competitors. Here’s a breakdown:

Service Fee
Buying/Selling Precious Metals 0.5%
Moving Metals Between Vaults 0.75%
Gold Storage Fees (Annual) 0.01% – 0.018%
Silver Storage Fees (Annual) 0.033% – 0.041%
Palladium Storage Fees (Annual) 0.065% – 0.082%
Platinum Storage Fees (Annual) 0.03% – 0.049%
Minimum Storage Fee $10/month
Withdrawal Fee (Bank Transfers) Varies (disclosed before transaction)

Goldmoney also charges a redemption fee for physical delivery of assets — applicable only if you own at least 1 kg of gold or 1,000 oz of silver.


Goldmoney.com Rating on Consumer Sites

Review Platform Rating Number of Reviews Complaints (Last 12 months)
Better Business Bureau (BBB) A+ 2 0
TrustPilot 2.2/5 1,925 496

Pros & Cons

Pros:

User-friendly Goldmoney platform

Numerous funding options, including crypto and PayPal

High-level account security and encryption

Excellent focus on wealth preservation strategies

Transparent fee structure

Cons:

Storage fees and transaction costs are higher than some rivals

No live chat support

Notable number of negative reviews on TrustPilot

The Verdict

Overall, Goldmoney presents a legitimate and secure solution for those seeking to diversify their investment portfoliowith precious metals. From its compliance with international standards to its top-tier vault storage and multiple account funding options, the platform offers many advantages.

However, potential clients should weigh the associated costs, higher storage fees, and consider reported client supportlimitations before investing.

If you are looking for lower fees and more personalized customer service, you may want to explore alternative options listed in my guide to the best gold IRA companies of 2025.

Frequently Asked Questions

Is Goldmoney a legitimate company?

Yes, Goldmoney is a TSX-listed firm with extensive auditing and compliance standards, offering a secure environment for managing precious metal assets.

Does Goldmoney report your purchases to the IRS?

No, Goldmoney does not report purchases of precious metals unless required by law.

What is the minimum investment at Goldmoney?

There is no strict minimum investment, but account activity may be subject to a minimum storage fee of $10/month.

Why should I invest with Goldmoney?

Goldmoney offers a transparent trading platform, high-quality asset storage, diversified metal options, and strong data security — ideal for modern wealth preservation strategies.


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