Navigating the precious metals industry can feel overwhelming, especially with so many companies competing for your attention. Among these, Capital Gold Group once stood as a familiar and trusted name for smart investors seeking to protect their retirement savings against market volatility and inflation. However, in today’s rapidly changing economy, past reputations may not always reflect current reliability.
In this detailed Capital Gold Group review, we’ll explore the company’s history, its offerings in the precious metals market, and the challenges it has faced over the years. Our goal is to uncover whether Capital Gold Group remains a wise choice for those planning their future investment portfolio, or if it’s time to consider more secure alternatives. Let’s dive deeper into the company’s operations, services, client feedback, and industry standing to help you make an informed decision.
Capital Gold Group: A Brief Overview
Capital Gold Group was founded in 2000 by Jonathan Rose with the mission of helping individuals invest in physical gold and silver to diversify their assets. By 2003, the company had established a strong online presence and gained positive feedback from customers seeking security amid market uncertainties.
However, the situation changed dramatically when Capital Gold Group filed for bankruptcy in 2019. Despite previously earning praise in the precious metals industry, the company’s collapse raised serious concerns about its long-term stability. Adding to the confusion, their former website disappeared, and some sources suggest a connection to GoldIRA.com — although no official confirmation has been provided.
Currently, limited information about Capital Gold Group is available, but its last known contact details are:
Address: 21700 Oxnard St, Ste 600, Woodland Hills, CA
Email: [email protected]
Phone: +1 800-510-9594
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Before I get started with this review, I want to inform you that I have reviewed dozens of precious metal IRA companies over two decades, and I have curated a list of the top 5 gold IRA companies in 2025. I highly recommend reading this article before proceeding with an IRA transfer.
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What Makes Capital Gold Group Stand Out
While Capital Gold Group is now associated with mixed reviews, it’s important to acknowledge the strengths that once made it a popular choice for precious metals investments.
Wide Range of Precious Metals
Capital Gold Group specialized in offering gold, silver, platinum, and palladium bullion bars and coins, catering to a variety of investors aiming to diversify their investment portfolios.
Gold and Silver IRA Accounts
The company facilitated the creation of precious metals IRAs by working with external custodians. This allowed clients to invest in physical gold and silver as part of their retirement strategies.
Numismatic and Bullion Products
Apart from standard bullion products, CGG also offered rare and collectible numismatic coins to appeal to seasoned investors looking for additional value.
Personalized Service
Capital Gold Group provided direct consultation through their specialists, assisting clients in navigating the complexities of precious metals investments.
Early Industry Praise
Prior to its bankruptcy, the company received strong customer ratings, reflecting its commitment to educating clients and providing value-driven services.
How to Invest with Capital Gold Group
The typical investment process at Capital Gold Group involved the following steps:
Step 1: Consultation
Clients would first connect with a professional advisor to discuss their investment needs and options.
Step 2: Account Setup
Following an evaluation, clients could open an investment or IRA account tailored to their retirement savings goals.
Step 3: Product Selection
Investors would then select from a curated range of precious metals — from bullion to collectible coins.
Step 4: Delivery or Storage
Purchased metals were either shipped directly to the client or securely stored through approved depositories.
Capital Gold Group Fees
Specific fee information about Capital Gold Group was difficult to access. However, clients typically faced:
Initial setup fees for new IRA accounts
Annual administrative fees
Yearly storage fees for assets held in custodial accounts
Due to the company’s uncertain status, fee transparency has become a major concern among prospective investors.
Capital Gold Group Rating on Consumer Sites
Here’s a snapshot of Capital Gold Group’s business reputation across major consumer platforms:
Review Site | Rating | Number of Reviews | Complaints in the Last Year |
|---|---|---|---|
Better Business Bureau | Not listed | – | – |
TrustPilot | 3.2/5 | 10 | 9 one-star reviews |
Many of the recent reviews following the 2019 bankruptcy mention difficulties with asset liquidation and unresolved refund issues.
Pros & Cons
Let’s talk the advantages, that you will get after retirement in the future decades, should you discover the security of the company.
The Pros
- Wide range of precious metals investment dealing options
- Previous strong reputation in the precious metals industry
The Cons
- Bankruptcy filed in 2019
- Lack of transparency regarding fees and processes
- Website and service confusion with Gold IRA
- Numerous complaints and negative reviews in recent years
The Verdict
While Capital Gold Group once offered valuable assistance in building a strong precious metals investment portfolio, its bankruptcy and ongoing uncertainties make it a risky option today. Smart investors seeking to protect their retirement savings should proceed cautiously. Alternatives like Goldco or Augusta Precious Metals offer more transparency, stability, and customer satisfaction.
For a safer family investment journey, I highly recommend exploring my detailed guide on the best precious metals IRA companies currently operating in the market.
Capital Gold Group Frequently Asked Questions – FAQ
Given the company's bankruptcy and unresolved complaints, it is no longer considered a reliable precious metals dealer.
Historically, Capital Gold Group did not automatically report purchases. However, you should consult a tax advisor regarding any precious metals IRA investment.
Information on minimum order requirements is not publicly available, creating additional uncertainty for potential investors.
At present, there are better and more transparent alternatives available for investing in precious metals.