U.S. Gold Bureau Review

Company

Features

Minimum Investment

TrustPilot Score

Review

Best-price match guarantee
Free learning library
Fully transparent pricing (no hidden fees)
White-glove, concierge support
Founded in 2012

$50000

4.8/5

Minimum investment from $10,000
10% complimentary silver bonus
Guaranteed buyback program
24/7 client support
Founded in 2006

$10000

4.7/5

Low minimum to get started
Clear, easy-to-read fee schedule
Live, real-time pricing updates
Investor education resources
Founded in 2003

$10000

4.5/5

At-home storage available
Texas vault/depository option
Emergency “pack” add-ons
Guidance from precious-metals specialists
Founded in 2016

$20000

4.6/5

Silver promotion worth up to $15,000
Competitor price-matching available
Fast, streamlined setup
Dedicated account representative
Founded in 2015

$10000

4.7/5

Choosing to invest in precious metals is a timeless strategy for preserving and growing your wealth. Amid rising market volatility, assets like gold and silver continue to offer a safe haven for investors worldwide. However, when it comes to picking a reliable partner to buy bullion or open a precious metals IRA, the decision requires careful research.

In this comprehensive U.S. Gold Bureau review, we’ll explore the company’s offerings, investment options, fees, and customer service experience. Whether you’re planning to diversify your portfolio with gold coins, silver bars, or set up a precious metals IRA, this guide will help you determine if the United States Gold Bureau is the right match for your financial goals.

U.S. Gold Bureau: A Brief Overview

Founded in 2003, the U.S. Gold Bureau saw tremendous growth after changing ownership in 2008. Today, the firm operates under the umbrella of Lone Star Tangible Assets, the official entity selected by the State of Texas to establish and manage the Texas Bullion Depository — the nation’s only state-administered precious metals storage facility.

In addition, the Gold Bureau is a recognized precious metals dealer licensed by the State of Texas, further solidifying its reputation within the precious metals industry.

The Best Gold IRA Companies in 2025

Before diving deeper into the U.S. Gold Bureau’s services, it’s worth noting that after conducting thorough researchacross dozens of firms, I compiled a list of the best Gold IRA companies in 2025.
Topping the list is Augusta Precious Metals, celebrated for its A+ rating with the Better Business Bureau and hundreds of five-star reviews from satisfied investors.

What Makes the U.S. Gold Bureau Stand Out?

Several features distinguish US Gold Bureau from other precious metals specialists on the market. Let’s explore them.

A Vast Range of Precious Metals

The company’s catalog is impressive, offering a wide selection of investment products:

  • Gold coins: American Eagles, American Buffalos, High Reliefs, Commemoratives, and rare Pre-1933 coins.
  • Gold bars: Ranging from 1 gram up to 1 kilo.
  • Silver coins and rounds: Products from renowned mints like the Perth Mint and the Royal Canadian Mint.
  • Silver bars: Sizes ranging from 1 oz to 1,000 oz.
  • Platinum and palladium products: Including fine platinum coins and palladium bars.

Each item is listed with its current spot price, ensuring a transparent process for both seasoned investors and new buyers.

Precious Metals IRA Services

The United States Gold Bureau supports investors looking to secure their retirement with a precious metals IRA. Whether transferring an existing account or starting fresh, the minimum investment requirement is $35,000.

IRA assets are stored at one of ten trusted depositories across states like Texas, Delaware, Utah, and California — providing clients with a secure and convenient storage solution.

Selling Your Precious Metals to USGB

Planning to sell gold or silver? The U.S. Gold Bureau offers a guaranteed buy program. Here’s how the process works:

  • Select Items: Log in to the seller’s account and choose assets based on the listed payout catalog.
  • Pack and Ship: Send your metals using FedEx within 48 hours to lock in the price.
  • Get Paid: After receiving and verifying the items, payment is processed within approximately five business days.

You can choose between cash deposits, mailed checks, or store credit for the payout.

User-Friendly Services and Tools

Aside from transactions, the company’s website provides handy tools like a portfolio tracker and educational resources designed to assist investors in making informed decisions. Their commitment to long-term relationships with clients is evident in their customer support approach.

How to Invest with U.S. Gold Bureau

Interested in working with the Gold Bureau? Here’s the step-by-step investment process:

Step 1: Registration

Create an account by entering your basic details — name, email, and phone number.

Step 2: Choose Account Type

Decide whether you want a standard investment account, a selling account, or a precious metals IRA.

Step 3: Funding

You can fund your account via direct cash payment or rollover from existing retirement accounts like a traditional IRA.

Step 4: Purchase and Storage

After funding, select your preferred gold and silver coins or bullion, and arrange for secure storage at an approved depository.

U.S. Gold Bureau Fees

Although the website offers real-time pricing for bullion products, details about additional fees for IRAs are not fully disclosed upfront. Here’s what I gathered:

Service Fee
IRA Setup Fee $250
Annual Maintenance Fee $150
Shipping & Insurance (for selling) $25

Keep in mind that storage fees vary depending on your chosen depository.

U.S. Gold Bureau Rating on Consumer Sites

Review Platform Rating Reviews Complaints in Past 12 Months
Better Business Bureau (BBB) A+ 22 10
TrustPilot 3.3/5 892 129
Consumer Affairs 4.1/5 35 7

While some customer service issues have been noted — mostly concerning sales pressure — many reviews highlight helpful representatives like David Nguyen.

Pros & Cons

Pros

Wide range of precious metals, including rare coins.

Updated bullion value and spot pricing available online.

Multiple storage options across the U.S.

Helpful customer service representatives.

Educational resources for investors.

 

Cons

  • Limited transparency about IRA management and fees.
  • Only available to U.S. investors.
  • Some complaints about pushy sales tactics.

The Verdict

The U.S. Gold Bureau undoubtedly offers a solid foundation for anyone serious about investing in precious metals. The variety of products, commitment to a transparent process, and multiple investment options make them a reputable dealer.

However, be aware of some gaps in pricing transparency and mixed customer reviews regarding their sales people. As always, conduct thorough research and consider your financial goals before committing to any investment firm.

If you’re exploring additional options, you might want to read about the best Gold IRA companies available today.

Frequently Asked Questions

Is U.S. Gold Bureau Reliable?

Yes, with an A+ rating from the Better Business Bureau, US Gold Bureau is considered a trusted precious metals dealer.

Does U.S. Gold Bureau Report Precious Metals Purchases to the IRS?

Only transactions involving cash payments over $10,000 are subject to IRS reporting.

Is There a Minimum Order Requirement?

Yes, opening a new precious metals IRA requires a minimum investment of $35,000.

Why Should I Invest with U.S. Gold Bureau?

The firm offers a secure buying process, transparent pricing, and a strong emphasis on helpful assistance and building long-term client relationships.


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