Choosing to invest in precious metals is a timeless strategy for preserving and growing your wealth. Amid rising market volatility, assets like gold and silver continue to offer a safe haven for investors worldwide. However, when it comes to picking a reliable partner to buy bullion or open a precious metals IRA, the decision requires careful research.
In this comprehensive U.S. Gold Bureau review, we’ll explore the company’s offerings, investment options, fees, and customer service experience. Whether you’re planning to diversify your portfolio with gold coins, silver bars, or set up a precious metals IRA, this guide will help you determine if the United States Gold Bureau is the right match for your financial goals.
U.S. Gold Bureau: A Brief Overview
Founded in 2003, the U.S. Gold Bureau saw tremendous growth after changing ownership in 2008. Today, the firm operates under the umbrella of Lone Star Tangible Assets, the official entity selected by the State of Texas to establish and manage the Texas Bullion Depository — the nation’s only state-administered precious metals storage facility.
In addition, the Gold Bureau is a recognized precious metals dealer licensed by the State of Texas, further solidifying its reputation within the precious metals industry.
#1.
Best Gold IRA Company Overall
- Gold and silver bullion, IRA-approved coins, and pre-packaged gold coins
- Lifetime account support to ensure help is always available
- Dedicated experts with comprehensive knowledge of your account
The Pros
Real-time price charts on the website display the latest precious metals prices
Strong focus on educating customers about precious metal investing
Augusta Precious Metals handles all paperwork, simplifying the IRA setup process
The website offers market news and expert insights into the gold industry
The Cons
Requires a minimum investment of $50,000
Only one depository option available for gold IRA investors outside the U.S.
#2.
Best Gold IRA for New Investors
- Receive up to 10% in free silver on qualifying precious metal purchases
- No minimum investment needed to get started
- Industry-leading Buyback Guarantee at top market prices
The Pros
No minimum investment required, making it easy to get started
Earn up to 10% in free silver on eligible purchases
Goldco offers one of the most competitive buyback guarantees in the industry
Exceptional customer support that is both attentive and professional
The Cons
Pricing details are not publicly listed on the website — contact Goldco directly for information about their fees.
#3.
Best Gold IRA Company Overall
- Get up to $15,000 in free silver with eligible accounts
- Price match guarantee to secure the lowest precious metal prices
- No account maintenance fees for up to three years
The Pros
Start a precious metals IRA with a minimum investment of just $10,000
Receive up to $15,000 in free silver on eligible purchases
Hassle-free buyback process with no additional costs
Widely recognized for outstanding customer service and support
The Cons
Precious metals prices are not displayed on their website.
#4.
Best Gold IRA for Transparent Fee Structure
- Minimum investment of just $10,000 to get started
- Transparent, budget-friendly fee structure available on their website
- First-year fees waived for accounts exceeding $50,000
The Pros
Low minimum investment of just $10,000
Website offers real-time gold price updates
Convenient buyback services for future gold sales
A range of educational resources available to support investors
The Cons
To invest with Birch, you must contact their customer support team, as direct online investing is not available through the website.
#5.
Best Gold IRA for Educational Resources
- Educational resources to help investors make informed decisions
- Guaranteed buyback program for convenient selling
- "Royal Survival Packs" designed for quick access to emergency funds
The Pros
The website offers extensive educational resources for both beginners and experienced investors
Buyback program allows for easy and secure resale of precious metals
Receive expert guidance and professional support from Noble Gold specialists
Precious metals are stored in facilities with top-tier security standards
The Cons
Only available in the US and Canada
The Best Gold IRA Companies in 2025
Before I get started with this review, I want to inform you that I have reviewed dozens of precious metal IRA companies over two decades, and I have curated a list of the top 5 gold IRA companies in 2025. I highly recommend reading this article before proceeding with an IRA transfer.
The #1 Best Gold IRA is Augusta Precious Metals, with its A+ rating from Better Business Bureau, hundreds of 5-star reviews, and lifetime account support. Read my review on Augusta Precious Metals, or visit the official Augusta website to learn more.
What Makes the U.S. Gold Bureau Stand Out
Several features distinguish US Gold Bureau from other precious metals specialists on the market. Let’s explore them.
A Vast Range of Precious Metals
The company’s catalog is impressive, offering a wide selection of investment products:
Gold coins: American Eagles, American Buffalos, High Reliefs, Commemoratives, and rare Pre-1933 coins.
Gold bars: Ranging from 1 gram up to 1 kilo.
Silver coins and rounds: Products from renowned mints like the Perth Mint and the Royal Canadian Mint.
Silver bars: Sizes ranging from 1 oz to 1,000 oz.
Platinum and palladium products: Including fine platinum coins and palladium bars.
Each item is listed with its current spot price, ensuring a transparent process for both seasoned investors and new buyers.
Precious Metals IRA Services
The United States Gold Bureau supports investors looking to secure their retirement with a precious metals IRA. Whether transferring an existing account or starting fresh, the minimum investment requirement is $35,000.
IRA assets are stored at one of ten trusted depositories across states like Texas, Delaware, Utah, and California — providing clients with a secure and convenient storage solution.
Selling Your Precious Metals to USGB
Planning to sell gold or silver? The U.S. Gold Bureau offers a guaranteed buy program. Here’s how the process works:
Select Items: Log in to the seller’s account and choose assets based on the listed payout catalog.
Pack and Ship: Send your metals using FedEx within 48 hours to lock in the price.
Get Paid: After receiving and verifying the items, payment is processed within approximately five business days.
You can choose between cash deposits, mailed checks, or store credit for the payout.
User-Friendly Services and Tools
Aside from transactions, the company’s website provides handy tools like a portfolio tracker and educational resources designed to assist investors in making informed decisions. Their commitment to long-term relationships with clients is evident in their customer support approach.
How to Invest with U.S. Gold Bureau
Interested in working with the Gold Bureau? Here’s the step-by-step investment process:
Step 1: Registration
Create an account by entering your basic details — name, email, and phone number.
Step 2: Choose Account Type
Decide whether you want a standard investment account, a selling account, or a precious metals IRA.
Step 3: Funding
You can fund your account via direct cash payment or rollover from existing retirement accounts like a traditional IRA.
Step 4: Purchase and Storage
After funding, select your preferred gold and silver coins or bullion, and arrange for secure storage at an approved depository.
U.S. Gold Bureau Fees
Although the website offers real-time pricing for bullion products, details about additional fees for IRAs are not fully disclosed upfront. Here’s what I gathered:
Service | Fee |
|---|---|
IRA Setup Fee | $250 |
Annual Maintenance Fee | $150 |
Shipping & Insurance (for selling) | $25 |
Keep in mind that storage fees vary depending on your chosen depository.
U.S. Gold Bureau Rating on Consumer Sites
Review Platform | Rating | Reviews | Complaints in Past 12 Months |
|---|---|---|---|
Better Business Bureau (BBB) | A+ | 22 | 10 |
TrustPilot | 3.3/5 | 892 | 129 |
Consumer Affairs | 4.1/5 | 35 | 7 |
While some customer service issues have been noted — mostly concerning sales pressure — many reviews highlight helpful representatives like David Nguyen.
Pros & Cons
The Pros
- Wide range of precious metals, including rare coins.
- Updated bullion value and spot pricing available online.
- Multiple storage options across the U.S.
- Helpful customer service representatives.
- Educational resources for investors.
The Cons
- Limited transparency about IRA management and fees.
- Only available to U.S. investors.
- Some complaints about pushy sales tactics.
The Verdict
The U.S. Gold Bureau undoubtedly offers a solid foundation for anyone serious about investing in precious metals. The variety of products, commitment to a transparent process, and multiple investment options make them a reputable dealer.
However, be aware of some gaps in pricing transparency and mixed customer reviews regarding their sales people. As always, conduct thorough research and consider your financial goals before committing to any investment firm.
If you’re exploring additional options, you might want to read about the best Gold IRA companies available today.
U.S. Gold Bureau Frequently Asked Questions – FAQ
Yes, with an A+ rating from the Better Business Bureau, US Gold Bureau is considered a trusted precious metals dealer.
Only transactions involving cash payments over $10,000 are subject to IRS reporting.
Yes, opening a new precious metals IRA requires a minimum investment of $35,000.
The firm offers a secure buying process, transparent pricing, and a strong emphasis on helpful assistance and building long-term client relationships.