Miles Franklin Precious Metals Review

Company

Features

Minimum Investment

TrustPilot Score

Review

Best-price match guarantee
Free learning library
Fully transparent pricing (no hidden fees)
White-glove, concierge support
Founded in 2012

$50000

4.8/5

Minimum investment from $10,000
10% complimentary silver bonus
Guaranteed buyback program
24/7 client support
Founded in 2006

$10000

4.7/5

Low minimum to get started
Clear, easy-to-read fee schedule
Live, real-time pricing updates
Investor education resources
Founded in 2003

$10000

4.5/5

At-home storage available
Texas vault/depository option
Emergency “pack” add-ons
Guidance from precious-metals specialists
Founded in 2016

$20000

4.6/5

Silver promotion worth up to $15,000
Competitor price-matching available
Fast, streamlined setup
Dedicated account representative
Founded in 2015

$10000

4.7/5

Investing in precious metals has long been one of the most effective strategies to build a stable and secure retirement portfolio. However, finding a reliable precious metals dealer to trust with your assets can be a challenge.

If you’re exploring this review, chances are you’re considering Miles Franklin Precious Metals for your next investment move. Drawing from over 20 years of experience in the precious metals industry and personal collaboration with the company, I’ll provide a comprehensive look at whether Miles Franklin is the right partner for your investment goals.

Let’s dive deep into what this company offers, how it operates, and what makes it stand out in the ever-changing precious metals market.

Miles Franklin Precious Metals: A Brief Overview

Miles Franklin Precious Metals has been a major player in the precious metals industry since its founding in 1989. Built by a father-son team, David and Andrew Schectman, the company remains family-owned and operated to this day, carrying over three decades of experience.

With more than $9 billion in sales, Miles Franklin has earned a strong reputation for offering ethical business practices, a diverse range of precious metals products, and excellent customer service. Whether you are a seasoned investor or new to the world of precious metals investing, Miles Franklin aims to provide a secure, straightforward experience.

The Best Gold IRA Companies in 2025

Miles Franklin makes it easy to purchase precious metals, offering a wide range of options like gold bars, australian platinum platypus, and silver coins. The company supports IRA accounts, including traditional IRA setups, helping investors diversify their investment portfolio with tax benefits and long-term tax advantages. For those looking to diversify their retirement savings with gold and other precious metals, here’s my top recommendation:

Company BBB Rating Highlights
Augusta Precious Metals A+ Transparent pricing, lifetime support, exceptional client service

If you’re serious about safeguarding your financial future, Augusta Precious Metals is a company you should consider.

What Makes Miles Franklin Stand Out?

Several factors contribute to Miles Franklin’s strong position among precious metals companies. Let’s explore the key features that set them apart.

Diverse Selection of Precious Metals Products

The Miles Franklin website showcases a wide variety of investment options:

  • Gold: Bars, rounds, and famous coins like the American Gold Eagle and Gold Buffalo.
  • Silver: Investment-grade bars, coins, and rounds including Silver Eagles and Silver Maple Leafs.
  • Platinum and Palladium: Bullion bars and coins for broader diversification.
  • IRA-Eligible Metals: Products specifically meeting IRS guidelines for self-directed IRAs.
  • Products from Leading Mints: United States Mint, Royal Canadian Mint, Perth Mint, Austrian Mint, and more.

Whether you’re interested in physical assets like bullion bars or rare numismatic gold coins, Miles Franklin has an option to suit your investment strategy.

Secure Storage Solutions with Brink’s

Understanding the importance of asset protection, Miles Franklin offers secure storage through Brink’s, one of the leading names in the secure logistics industry.

You can choose between:

  • Private Safe Deposit Boxes: Exclusive storage for gold and platinum at Brink’s facilities in Toronto, Ontario, and Vancouver.
  • Fully Segregated Storage: Separate holdings for individual investors, available in Montreal, New York, Miami, Salt Lake City, and Los Angeles.

Having used their storage options myself, I can confirm that managing assets through Miles Franklin and Brink’s offers peace of mind, especially during times of economic uncertainty.

Miles Franklin’s customer service is often praised in reviews, and their BBB rating adds credibility. The firm also provides helpful educational resources for those seeking a specific investment strategy tied to gold and silver. For secure storage, they offer access to a trusted storage facility, ensuring your assets stay protected.

Excellent Customer Support

One of the company’s greatest strengths is its highly responsive customer support team. Customers can contact the company directly to ask about shipping fees, storage fees, and available Miles Franklin products. Their IRA services are designed to protect against market volatility while aligning with current market trends. Many investors use these tools to make a more informed investment decision. Contacting Miles Franklin by phone or online always results in timely, knowledgeable, and courteous service. From first-time buyers to seasoned investors, their advisors are dedicated to helping clients choose the right products based on personal preferences and investment objectives.

I personally found their advice honest and transparent, without any sales pressure—a rare quality in today’s market.

A Streamlined Selling Process

Selling your precious metals back to Miles Franklin is a simple and hassle-free process:

  1. Compile a detailed list of your assets (type, weight, condition).
  2. Contact a licensed broker to obtain current market rates.
  3. Ship your metals following the provided secure packaging instructions.
  4. After verification (1–3 business days), payment is processed via wire transfer or check.

Wire transfers incur a $25 fee, while checks are issued free of charge.

How to Invest with Miles Franklin

Getting started with Miles Franklin Precious Metals is straightforward:

Step 1: Browse Precious Metals

Visit the Miles Franklin website and explore the wide selection of precious metals available.

Step 2: Place Your Order

Add your chosen products to the cart, provide shipping details, and proceed to checkout.

Step 3: Choose Payment Method

Select from available options like wire transfers for larger purchases, ensuring secure transactions.

Step 4: Arrange Storage (Optional)

If needed, set up a secure storage account with Brink’s directly through Miles Franklin.

Miles Franklin Fees

Here’s a breakdown of applicable fees:

Service Fee
Shipping & Insurance Free for orders of 500+ oz silver or 10+ oz gold; otherwise $15
Segregated Storage Setup $89 (waived for orders over $15,000)
Private Safe Deposit Setup $99 setup fee, $65 per visit, $40 withdrawal fee

Overall, Miles Franklin maintains competitive pricing and minimizes hidden costs, supporting efficient investing for all types of clients.

Miles Franklin Rating on Consumer Sites

Consumer Agency Rating Reviews Complaints (Last 12 Months)
Better Business Bureau (BBB) A+ 4 0
Business Consumer Alliance CC 2 0
TrustPilot 3.7/5 1 0

Their BBB accreditation and mostly positive consumer reports reflect their commitment to ethical business practices and customer satisfaction.

Pros & Cons

Pros

Extensive variety of precious metals and IRA-eligible products.

Transparent pricing structure with minimal additional fees.

Over 30 years of industry experience and strong reputation.

Collaboration with leading secure storage providers.

Exceptional customer support service.

Cons

Limited to shipments within North America.

Online purchases are capped at $10,000 without direct assistance.

The Verdict

After closely analyzing all aspects, Miles Franklin Precious Metals stands out as a trusted partner for both beginners and seasoned investors. Their transparent pricing, wide product selection, and emphasis on secure storage make them a solid choice in today’s precious metals market.

Still, it’s crucial to evaluate your own investment needs and consult financial experts when planning your retirement portfolio through precious metals IRA accounts.

Frequently Asked Questions

Is Miles Franklin Precious Metals a Reliable Company?

Yes, with over three decades of experience and an A+ BBB rating, they have built a trusted name in the precious metals industry.

Does Miles Franklin Report My Purchase to the IRS?

Miles Franklin follows standard industry regulations and only reports transactions when required by IRS guidelines.

Is There a Minimum Order Requirement?

There is no strict minimum, but online purchases are limited to $10,000. For larger orders, direct assistance is recommended.

Why Should I Invest with Miles Franklin?

Miles Franklin offers a combination of competitive pricing, excellent customer service, diverse investment options, and a proven track record that is hard to match.


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