APMEX Review

Company

Features

Minimum Investment

TrustPilot Score

Review

Best-price match guarantee
Free learning library
Fully transparent pricing (no hidden fees)
White-glove, concierge support
Founded in 2012

$50000

4.8/5

Minimum investment from $10,000
10% complimentary silver bonus
Guaranteed buyback program
24/7 client support
Founded in 2006

$10000

4.7/5

Low minimum to get started
Clear, easy-to-read fee schedule
Live, real-time pricing updates
Investor education resources
Founded in 2003

$10000

4.5/5

At-home storage available
Texas vault/depository option
Emergency “pack” add-ons
Guidance from precious-metals specialists
Founded in 2016

$20000

4.6/5

Silver promotion worth up to $15,000
Competitor price-matching available
Fast, streamlined setup
Dedicated account representative
Founded in 2015

$10000

4.7/5

In a world where financial markets are increasingly volatile, precious metals continue to be a trusted asset class for long-term investors. With rising inflation, geopolitical tensions, and fluctuating currency values, gold and silver are more than just safe havens — they’re proven tools for preserving wealth. But in order to capitalize on these benefits, you need to partner with a reputable dealer that offers secure delivery, transparent pricing, and excellent service.

This is where APMEX — the American Precious Metals Exchange — enters the picture. Based in Oklahoma City, APMEX is one of the largest online dealers of physical gold, silver, platinum, and palladium. The company also offers IRA-compatible products, digital investment options, and professional storage solutions — all wrapped into one robust platform.

In this APMEX review, we’ll take a deep dive into what the company offers and whether it’s the right partner for your next precious metals purchase.

APMEX: A Brief Overview

Founded in 2000, APMEX (short for American Precious Metals Exchange) has established itself as a trusted name in the precious metals industry. Headquartered in Oklahoma City, the company is led by Chairman Scott Thomas and CEO Kenneth Lewis and has grown to serve millions of customers worldwide.

What sets APMEX apart is its extensive catalog — with over 40,000 products, from gold and silver coins to platinum and palladium bars. Their services go beyond basic bullion purchases, including IRA-compatible assets, insured storage via Citadel, a mobile app, and even a digital investment platform called OneGold.

The Best Gold IRA Companies in 2025

Before choosing a dealer for your gold IRA, it’s worth exploring how APMEX compares to other top players in the industry. Here’s a quick table comparing some of the best options:

Company Name BBB Rating Unique Feature Best For
Augusta Precious Metals A+ Lifetime support, no pressure tactics First-time investors
JM Bullion A+ Competitive pricing and fast shipping Budget-conscious buyers
APMEX A+ Huge inventory and advanced tools Self-directed IRA investors

What Makes APMEX Stand Out

Let’s take a look at some distinctive points of the company.

1. Vast Selection of Precious Metals

One of APMEX’s biggest strengths is the sheer variety of products it offers. Whether you’re looking for bullion, collectible rare coins, or IRA-eligible gold bars, APMEX has you covered.

Their catalog includes:

  • Gold Eagle Coins and gold bars
  • Silver American Eagles and silver rounds
  • Palladium products and platinum coins
  • Paper currency, proof coins, and commemorative sets

This variety allows both seasoned and new investors to diversify their holdings and stay flexible with market changes.

2. Precious Metal IRA Compatibility

APMEX is a strong choice for precious metal IRA investors. Through partnerships with trusted custodians, APMEX allows users to roll over their existing IRA or start a new account.

The platform offers a wide range of IRA-eligible products including:

  • Gold (99.5% purity or higher, excluding Gold Eagles)
  • Silver (99.9%+ purity)
  • Platinum (99.95%+)
  • Palladium (99.95%+)

These assets can be stored securely at Citadel or delivered fully insured.

3. OneGold – Digital Precious Metal Ownership

For those interested in more modern investment methods, APMEX offers OneGold. This is a digital platform co-created with Sprott that allows you to own gold, silver, and platinum digitally, while the assets are physically stored with trusted providers like Loomis and the Royal Canadian Mint.

OneGold stands out with lower storage fees — 0.12% for gold and 0.30% for silver annually — making it an attractive option for those who want the benefits of precious metals without the logistics of physical storage.

4. AutoInvest Feature

APMEX also provides an AutoInvest tool, which allows you to schedule recurring purchases of gold or silver on a weekly, biweekly, monthly, or quarterly basis. This feature is perfect for investors who want to build their holdings consistently, regardless of short-term price volatility.

It’s a rare offering in the industry and a huge bonus for buyers who want to automate their precious metals investing.

5. Secure Storage with Citadel

Storage is a critical concern for anyone investing in physical metals. APMEX partners with Citadel Global Depository Services, a secure storage provider owned by APMEX and located within a Brink’s facility.

Benefits of using Citadel include:

  • Low annual storage fees (just 0.55%)
  • Real-time inventory tracking
  • Full insurance coverage
  • Discounted or free shipping on APMEX orders over $500
  • Independent audits by a national accounting firm

How to Invest with APMEX

Follow this step-by-step guide to success!

Step 1: Create Your Account

Register on the APMEX website or through their mobile app to access the full product catalog and investment features.

Step 2: Choose Your Products

Browse the wide selection of gold, silver, platinum, and palladium products. Filter by price, metal type, IRA eligibility, or condition.

Step 3: Complete Your Purchase

APMEX accepts a wide variety of payment methods, including wire transfer, credit/debit card, checks, eChecks, prepaid cards, and money orders. Most domestic orders over $199 qualify for free shipping.

Step 4: Secure Your Assets

Choose delivery or store your metals at Citadel. All assets are fully insured, and deliveries can be tracked for added peace of mind.

APMEX Fees

Unlike some competitors, APMEX is transparent with its fee structure. Here’s a breakdown of common fees:

Fee Type Amount/Condition
Shipping (Domestic) Free for orders over $199; $9.95 otherwise
Storage at Citadel 0.55% annually (or $180 minimum)
Payment Discount 4% off when paying by check or wire
Return/Refund Fee May apply depending on the condition

Always review the fine print before confirming your order to avoid surprises.

APMEX Rating on Consumer Sites

Here’s how APMEX performs across popular review platforms:

Platform Rating Number of Reviews Complaints
Better Business Bureau A+ 173 34
Business Consumer Alliance D 5 1
TrustPilot 1.8/5 7,857 451
Consumer Affairs 4.0/5 259 24

While APMEX has strong ratings on BBB and Consumer Affairs, it’s worth noting that many negative reviews mention customer service issues or delays in refund processing. Most customers, however, report receiving their products as promised and praise APMEX’s secure shipping and accurate pricing.

Pros & Cons

Pros

Extensive selection of precious metals and rare coins

Compatible with precious metal IRA investors

Access to OneGold for digital investing

Advanced tools like AutoInvest

Safe and affordable storage via Citadel

Transparent shipping fees and pricing

Discounts on certain payment methods like wire transfer or check

Well-reviewed on Better Business Bureau

Cons

Mixed reviews on TrustPilot and BCA

Customer service delays reported by some users

Some returns may incur restocking fees


The Verdict

APMEX continues to lead the precious metals market by offering innovative features, deep product selection, and investor-friendly tools. Whether you’re buying your first gold coin, diversifying your IRA account, or using AutoInvestto build a portfolio over time, APMEX delivers convenience, security, and value.

It’s not without a few bumps, especially regarding customer support and the occasional order follow-up. However, considering the company’s scale, longevity, and robust infrastructure, it remains one of the top choices for anyone looking to invest in gold and silver.

If you’re still unsure, compare it with other top-rated firms using my article on the best gold IRA companies.

Frequently Asked Questions

Is APMEX a trustworthy company?

Yes, APMEX is a reputable dealer in the precious metals industry with over two decades of experience. It is BBB-accredited and serves millions of customers globally.

Does APMEX report purchases to the IRS?

In most cases, APMEX does not report individual purchases to the IRS. However, some transactions — such as large cash purchases — may be subject to reporting. Always consult a tax advisor for details.

What is the minimum purchase at APMEX?

There is no strict minimum, but free shipping applies only to orders over $199. Orders under that amount incur a $9.95 delivery fee.

What payment methods does APMEX accept?

APMEX accepts debit cards, credit cards, bank wires, checks, eChecks, money orders, and some prepaid cards.


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