The Bullion Shark was established in 2014, the company is a family-owned business that revolves around precious metals. The firm offers several precious metals. This includes bullion bars and coins and numismatic, collectible, and rare pieces.
The organization was founded with the main objective of providing a high-quality product, superb pricing, and amazing personal service.
Besides its products of high quality, The Bull shark LLC offers a wide range of services. This includes organizing your IRA, and giving advice, among others. The firm also has an experienced specialist who caters to the needs of customers.
About Bullion Shark Coin
The firm has a large array of several products online to buy. On top of silver and gold coins, the company also sells collector sets and rare coins. The main categories for buyers include:
- Modern rare coins
- Classic rare coins
- Shipwreck coins
- Collectible sets
Bullion Shark focuses more on collectibles compared to pure bullion. The firm has numismatic experts who will explain the buying and selling process for collectible coins.
The Collectible coins cannot be used in a self-directed IRA. Bullion Shark seems to have some items that you can buy for IRA use, also, they do not have any IRA services.
How they sell their products is very worrying. Bullion Sharks say that their collectibles over time have growth potential, which is very true. However, they will downplay the investment’s riskiness. Additionally, the company can mark up the collectible coins to far more than the purchase price.
Bull shark appears to be a very legitimate company with legit offerings.
Products and Services of Bullion Shark
The company website provides services, products, as well as investments. These include gold coins, bars of gold or silver, and other valuable things.
The organization offers several items for customers to buy. You can do this on the firm’s store, eBay, or website. Your order will be shipped three days after you have done payment, and the shipment begins. it usually takes up to five business days to get your order.
Below are the available products and Services
- Retirement/Investment Vehicles
Other Metals offered by the organization include silver, gold, platinum, and copper
Getting started with the Bullion Shark account
You can create an account on the company’s website. Next, you will select the products and services you are looking for and then place an order. You will then make payment. Then you will wait for a few days for you to get your products. You can also contact Bullion Shark LLC for assistance. The process on how to get started with Bullion Shark LLC is designed to be very simple and user-friendly.
Many People can do online orders through the website of Bullion Shark. It is very safe as well as secure. Furthermore, the payments can be done through credit card, debit card, PayPal, bank, or check order.
The company’s website has a great catalog containing several billion as well as numismatics (classic and modern rarities).
Additionally, orders of more than $99 qualify for free shipping! All orders are fully insured and packaged securely.
Silver and Gold IRA?
The organization offers assistance in setting up as well as organizing your precious metals within your IRA profile. The firm will oversee a smooth transfer or rollover.
Additionally, Bullion Shark has expert partners and experienced specialists to assist customers efficiently.
The firm provides bullion coins, bars, and other products for free appraisals.
The firm seems to be capable of paying fair prices for any used precious metals. Thus they are ready to pay you what you want for them, whether you got them from this firm or someone else.
Bullion Shark’s Reviews
Bullion Shark is not a scam, it is a legitimate business. The organization has been accredited by the (BBB) Better Business Bureau with an A rating since the year 2017. BBB Business Profile generally covers a three-year reporting period.
BBB Business Profile is subject to change at any time. If you choose to do business with the company you will be required to let the firm be aware that you had contact with BBB for a better business bureau Business Profile. BBB doesn’t endorse any business, product, or service.
BBB Business Profile is provided mainly to assist the customers in exercising their own best judgment. Better business bureau will ask the third party who publishes reviews, complaints, or responses on their site to confirm such information they provide is accurate.
Although, BBB doesn’t verify the accuracy of the information third party provides, and therefore they don’t guarantee the accuracy of such information in the Business Profiles. Thus when considering any complaint information, you should consider the size of the organization and the transaction volume.
On the better business bureau website, out Of the 22 customer reviews, the firm has an average of 4.27/5 stars.
There are two complaints which have been closed with a better business bureau within the last three years, but there is none in the last 12 months.
Facebook has also very positive overall reviews, with the organization averaging 5 stars with more than 40 customer reviews.
However, there are few concerning reviews through other websites.
Compliments, Complaints, and Tips for Bullion Shark
The organization does everything it is capable of to ensure that its clients are happy. It is Bullion Shark’s policy not to share with the third party the client’s information and hence will ship the items after every 30 days or as soon as the customer will pay for faster shipping.
In 2020 a customer lodged a complaint with the Better Business Bureau. The client stated that when Bullion Shark coin sets arrived, there were damaged packaging and the coin seems out of place. This resulted in a decrease in value.
The customer tried to contact the firm. On calling about such issue, the customer service staff refused to assist them, they were saying that their phones were meant only for the sales. Thus customer was directed to use email instead.
This took over a whole week for the client to receive a response. The customer was told that the firm will send him a material return slip so that the customer can send the coins back for him to get his refund. Irrespective of repeatedly trying to get a response, the customer did not receive the return slip, and the customer representative ignored them.
Even though the customer had indicated that the issue had been sorted, there is no public record of the way the organization responded. While it is odd, this is necessarily not a red flag. From time to time reviews and responses are eradicated from the site of the BBB when they cease to be relevant to the business.
Pros and Cons
Here are some “pros and cons”:
- High-quality products
- Offers refunds
- Relatively large coin selection.
- Excellent customer support
- A+ BBB rating
- Free appraisals
- Poor customer service policies.
- Many online complaints.
- Limited information on their website
Bullion Shark has many negative reviews and complaints for it to be identified as trustworthy. Besides reporting issues with mishandled orders and packaging, many people have consistently said that they have encountered very poor customer service.
You are good to go with the organization with more positive customer reviews. With that, you will be sure you’re receiving what you have paid for.